Research

Past Experiment Learnings

posthog_data/past_experiment_learnings.md

Past Experiment Learnings

Experiment 1: New User NUX Dialog

What was tested: Adding a new user experience (NUX) dialog that appears right after onboarding, guiding the user toward a specific first action. This experiment only ran on web (not native app). A NUX dialog variant was tested against a control group (no dialog).

Source: PostHog Experiment 144921 Time period: Aug 5–21, 2025 (~16 days) Sample size: ~150 users per variant

Results: NUX Dialog vs. Control (No Guidance)

1. User activation — start recording (Funnel) Of all exposed users, what % pressed "start recording" at least once. This is the primary activation metric.

VariantConversionRawDeltaWin %
Control50.00%71 / 142
NUX Dialog62.42%98 / 157+24.84%97.2%

2. Reached 2+ successful visit notes (Funnel) Users who started recording and went on to generate notes for at least 2 successful patient visits. Measures early engagement depth.

VariantConversionRawDeltaWin %
Control33.80%48 / 142
NUX Dialog42.04%66 / 157+24.36%90.4%

3. Reached 5+ successful visit notes (Funnel) Users who started recording and went on to generate notes for at least 5 successful patient visits. Measures deeper engagement and habit formation.

VariantConversionRawDeltaWin %
Control20.42%29 / 142
NUX Dialog33.76%53 / 157+65.30%97.6%

4. Start Recording Count (Mean) Average number of times a user pressed "start recording." Higher means more engagement/repeat usage.

VariantMeanRawDeltaWin %
Control3.73530 / 142
NUX Dialog5.34838 / 157+42.88%95.3%

5. Started recording success rate (Funnel) Of all exposed users, what % both pressed "start recording" AND the recording actually started (within a 2-minute window). Measures technical recording success across the full user base.

VariantConversionRawDeltaWin %
Control10.56%15 / 142
NUX Dialog17.20%27 / 157+62.80%90.0%

6. User viewed sample visit (Funnel) Of all exposed users, what % viewed the sample visit note. When a user signs up, the system creates one sample note based on the most common template for the user's specialty. Viewing this sample note is a proxy for early engagement — not as strong as starting a recording, but a signal of user interest that can help activation.

VariantConversionRawDeltaWin %
Control27.46%39 / 142
NUX Dialog44.59%70 / 157+62.34%99.1%

7. User Subscribed (Funnel) Of all exposed users, what % converted to a paid subscription.

VariantConversionRawDeltaWin %
Control4.93%7 / 142
NUX Dialog8.92%14 / 157+80.89%84.1%

Key Takeaway

A NUX that guides users toward a specific action right after onboarding significantly improves activation. The NUX dialog outperformed the control (no guidance) across every single metric.

  • Activation: 62.42% vs. 50% — a +24.84% lift (97.2% confidence).
  • Depth of engagement: Users who received guidance were far more likely to reach 5+ successful visit notes (33.76% vs. 20.42%, +65.30% lift, 97.6% confidence), showing that early activation compounds into sustained usage.
  • Repeat usage: Average recordings per user jumped from 3.73 to 5.34 (+42.88%).
  • Subscription: Conversion nearly doubled (8.92% vs. 4.93%), confirming the chain: guided first action → activation → deeper engagement → subscription.
  • Note: The experiment was likely underpowered (~150 users per variant), so individual metrics did not reach statistical significance. However, the consistent improvement across all 7 metrics is a strong directional signal.

Experiment 2: Quiz Speed Start vs Deep Commitment

See: 001-speed-start-vs-deep-commitment.md

Winner: Speed Start. Shorter 5-question quiz converts 2x better than 13-question deep commitment quiz across all stages. First question is the biggest filter (54.5% drop).

Experiment 3: Speed Start vs ROI Calculator (Results Page)

See: 002-speed-start-vs-roi-calc.md

What was tested: Same speed-start quiz, but different results pages. Control: dark header with "5.0 hours saved" + "+5 patients" framing. Test: clean white ROI layout with motivation-matched headline + testimonial.

Source: PostHog Experiment 364946 Time period: April 7–12, 2026 (~5 days) Sample size: ~2,000 users per variant

Results

MetricControl (Speed Start)Test (ROI Calc)Delta
Quiz completed30.2%30.7%+1.9%
Email submitted8.3%5.8%-30.4%
Signup started5.7%4.2%-26.4%
Activation (recording)1.5%1.1%-27.4%

Key Takeaway

The results page is the conversion gate, not the quiz. Quiz completion was identical between variants — the entire -30.4% drop in email submissions happened on the results page. The dark header "time saved + patients gained" framing significantly outperforms the clean white ROI layout with motivational headlines.

Caveat resolved by Experiment 4: Experiment 3 confounded content and design changes. The follow-up (see Experiment 4 below) ran with the speed-start visual design held constant and only the content swapped to ROI framing. The drop persisted — content was the dominant cause.

Experiment 4: Speed Start vs ROI Calc v2 (Content-Isolated)

See: 002-speed-start-vs-roi-calc.md for predecessor and 003-speed-start-vs-roi-calc-v2.md for full results.

What was tested: Same speed-start dark-header visual design for both variants. Only the content framing changed — control kept "5 hours / +5 patients" concrete framing; test used ROI-style framing with motivation-matched headlines and personalized config summary.

Source: PostHog Experiment 365716 Time period: April 12, 2026 — present (interim read at ~5,338 exposures) Sample size: ~2,600 users per variant

Results (interim)

MetricControl (Speed Start)Test (ROI Calc v2)DeltaWin %
Quiz completed26.81%28.76%+7.25%93.5%
Email submitted6.90%5.67%-17.82%2.2%
Signup started4.57%3.54%-22.63%1.6%
Account created3.95%3.16%-20.11%4.1%
Activation (start recording)1.08%0.76%-29.88%7.2%

Key Takeaway

ROI-style content framing is the cause of the drop, not the design. With the visual layout held constant, ROI content still loses -17.82% on email submission and -29.88% on activation. Concrete "5 hours saved + 5 patients" framing decisively beats ROI-style motivational/personalized framing for cold FB/IG traffic.

Strategic implication: Two experiments now point the same direction. Retire ROI framing as a future challenger. Quiz mechanics (completion is +7.25% directional) are not the bottleneck — the results page signup section is. That is where the next experiment should focus.